RETURNS POLICY
Do you want to return something? No problem! You can return any item for a refund, within 15 days since the reception of your original order. If you would like a different size or colour, please return your unwanted item and place a new order.
Please let us know that you are returning something by filling out the form below and use the return delivery note attached to your order, putting it inside the new package.
Put the items that you would like to return in the parcel, seal it properly and choose a shipping service that you consider appropriate to send the goods back.
The shipping costs are at your expense: make sure you use a postal service that insures you for the value of the items you are returning and as we cannot guarantee refunds for any items lost in the post, we recommend that you obtain a proof of posting from your local Post Office. Please keep this until you receive your refund.
You'll have to send your package by yourself.
Our returns address is: MYAR @ ZERO1 srl – Via del Lavoro 15, 31039 Riese Pio X , (TV) - ITALY
We'll refund the price you paid for your item by a transfer to your bank account (shipping cost not included). Returns will be credited using the payment details provided at the time of order.
The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way! All goods will be inspected on return.
We try hard to accept all returns, and returns to us don't need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We're not responsible for any items that are returned to us by mistake.
All the items on sale can't be returned or changed.